Gateway Won't Start After Upgrade

Ignition
1

I'm dealing with this issue on a system where we were having problems moving a project from 7.3 to 8.1.x. Support was able to create a backup for us and we restored to a new server running 8.1.30 (new server to test before commissioning).

I restored everything disabled and was systematically testing each component. The database connection wasn't working because of TLS so I adjusted a config file to disable TLS and tried to restart the Ignition service. It won't start now.

I tried the step outlined in this thread of deleting jre-win and letting the it rebuild jre-win and it is not working.

I'm interested in any ideas you may have.

2

Upload your wrapper logs.

3

wrapper.log (135.0 KB)

4

Seems like you have a different issue:

FATAL  | wrapper  | 2023/07/25 12:42:45 | Unable to execute Java command.  The system cannot find the file specified. (0x2)
FATAL  | wrapper  | 2023/07/25 12:42:45 |     "%JAVA_HOME%\bin\java" -version
ADVICE | wrapper  | 2023/07/25 12:42:45 |

upload your ignition.conf file?

5

ignition.conf.txt (5.1 KB)
Sorry for the delay. Had to VPN back in .

6

Add this line above the wrapper.java.command line:

set.JAVA_HOME=lib/runtime/jre-win
1 Like
7

Perfect. Started right up!

Thank you