How to check BasicCare License expiration date

General Discussion
1

Hi,

Does anyone know how to check the expiration date of BasicCare Support Plan in Ignition?

Thank you.
Pongthep

2

Here's something to look at:

From my understanding, Basic Care Support duration is per year. For specific details about your expiration date it's probably best to contact official IA support.

2 Likes
3

If you have access to the IA license manager (integrator portal), you can view the status there.

1 Like
4

Thank you very much I will check.