Me and another coworker both started having loading issues this morning out of no where. We will try some of these fixes.
I deleted my cache and then restarted my PC. The designer still took noticeably longer to load than usual, but it was only about 3 minutes which is WAY better than the 20 or 30 it was taking before.
I opened a request for server restart. I will let you know after I do it. I will also delete the cache. Thanks.
Checking in here...
Can anyone launch in the terminal and provide the standard output here?
to do this:
- after trying to launch the designer, go to
~/.ignition/clientlauncher-data/designerlauncher.logand look for the actual launch command. It should start withStarting Java with the following parameters: - Copy and paste that command into a terminal and execute it.
- grab the output to the terminal during the launch and at the hangup and either post it here or DM it to me
Thanks,
Jonathan C
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Starting Java with the following parameters: C:\Users\eroberts\.ignition\cache\resources\runtimes\17.0.10\bin\java.exe -classpath C:\Users\eroberts\.ignition\cache\resources\platform\launchclient.jar\00000000494BCBB9\launchclient.jar -Djavaws.sr.gateway.addr.0=http://localhost:8010 -Djavaws.sr.launchts=1738603167156 -Djavaws.sr.main=com.inductiveautomation.ignition.designer.DesignerStartupHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Xms64M -Xmx4096M -Djavaws.sr.memory.init=64M -Djavaws.sr.memory.max=4096M --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=D com.inductiveautomation.ignition.client.launch.BootstrapSwing
You would like every thing after the Starting Java with the following parameters: to be ran correct?
Yes, thats correct
Hi,
Yes I ran this command but that is not my problem. This login designer brings. The problem is that I go through these parts too quickly. But I wait 5 minutes in the starting module perspective section. How can I get log records for this section? On another server, the same gateway designer opens very quickly.
Regards,
Batuhan.
@jcoffman I already DM'd this to you but just wanted to post it here in case it helps anyone else troubleshooting the issue.
This was ran while the designer was hung up:
C:\Users\eroberts\.ignition\clientlauncher-data> C:\Users\eroberts\.ignition\cache\resources\runtimes\17.0.10\bin\java.exe -classpath C:\Users\eroberts\.ignition\cache\resources\platform\launchclient.jar\00000000494BCBB9\launchclient.jar -Djavaws.sr.gateway.addr.0=http://localhost:8010 -Djavaws.sr.launchts=1738603167156 -Djavaws.sr.main=com.inductiveautomation.ignition.designer.DesignerStartupHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Xms64M -Xmx4096M -Djavaws.sr.memory.init=64M -Djavaws.sr.memory.max=4096M --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=D com.inductiveautomation.ignition.client.launch.BootstrapSwing
This was the output it appears:
Error: Could not find or load main class .sr.gateway.addr.0=http:..localhost:8010
Caused by: java.lang.ClassNotFoundException: /sr/gateway/addr/0=http://localhost:8010
PS C:\Users\eroberts\.ignition\clientlauncher-data>
Try adding some quotes, all that's indicating is that the command didn't run properly:
"C:\Users\eroberts\.ignition\cache\resources\runtimes\17.0.10\bin\java.exe" -classpath "C:\Users\eroberts\.ignition\cache\resources\platform\launchclient.jar\00000000494BCBB9\launchclient.jar" -Djavaws.sr.gateway.addr.0=http://localhost:8010 -Djavaws.sr.launchts=1738603167156 -Djavaws.sr.main=com.inductiveautomation.ignition.designer.DesignerStartupHook -Djavaws.sr.platform.edition= -Djavaws.sr.platform.plugins= -Xms64M -Xmx4096M -Djavaws.sr.memory.init=64M -Djavaws.sr.memory.max=4096M --add-opens=java.desktop/java.awt=ALL-UNNAMED --add-opens=java.desktop/java.awt.event=ALL-UNNAMED --add-opens=java.desktop/javax.swing=ALL-UNNAMED --add-opens=java.desktop/javax.swing.tree=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.basic=ALL-UNNAMED --add-opens=java.desktop/javax.swing.plaf.synth=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.util=ALL-UNNAMED --add-exports=java.desktop/com.apple.eawt=ALL-UNNAMED --add-exports=java.desktop/com.sun.awt=ALL-UNNAMED --add-exports=java.desktop/com.sun.java.swing.plaf.windows=ALL-UNNAMED --add-exports=java.desktop/sun.awt=ALL-UNNAMED --add-exports=java.desktop/sun.awt.image=ALL-UNNAMED --add-exports=java.desktop/sun.awt.shell=ALL-UNNAMED --add-exports=java.desktop/sun.awt.windows=ALL-UNNAMED --add-exports=java.desktop/sun.swing=ALL-UNNAMED --add-exports=java.desktop/sun.swing.plaf.synth=ALL-UNNAMED --add-exports=java.desktop/sun.swing.table=ALL-UNNAMED --add-exports=java.desktop/sun.print=ALL-UNNAMED --add-exports=java.base/sun.security.action=ALL-UNNAMED -Dsun.java2d.d3d=false -Dsun.java2d.noddraw=false -Djavaws.sr.screen=0 -Djavaws.sr.scope=D com.inductiveautomation.ignition.client.launch.BootstrapSwing
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Well.... I closed my designer to attempt to run that and I don't have any issues now. Breezes right through loading my project. If it does it again I will run this and post the output here if others haven't found a solution.
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The best and worst kind of issue is one that resolves itself 
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I rephrase that slightly... "The best and worst kind of issue is one that disappears by itself"
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Does anyone have any comments on this?
Thank you.
did you follow @jcoffman 's instructions?
If you run this, then you'll see the log info for the design JVM session appear in the cmd window.
However I'm pretty sure this should be the same as the log from the Designer's Diagnostics -> Console, you would just be missing some of the initial stuff prior to logging in
A couple of us at the office are dealing with the same issue. This is the output after it is starting the perspective module:
08:57:13.394 [Designer-Startup] INFO Perspective.Designer - Starting up Perspective module. Mode: Trial 08:59:06.485 [Designer-Startup] INFO designer.main - Starting module: Production [+127664] 08:59:06.751 [TreeLoader-1] WARN tags.manager.gwinterface - default tag provider is not set 08:59:07.120 [Designer-Startup] INFO c.s.p.l.MESModuleLicenseManager - MES Module license cache created with cache expiry: 1 minutes. 08:59:07.123 [Designer-Startup] INFO c.s.p.d.ProductionDesignerModuleHook - startup called... 08:59:10.036 [DesignerExecEngine-4] WARN c.s.p.d.ProductionDesignerModuleHook - Sending notification to components that designer is connected to Gateway. 08:59:11.253 [Browser Thread: 5e120dd4-2afb-46cf-ac42-264340bf1efa] INFO Perspective.SessionProps - Exception translating text Rows per page TypeError: Cannot read properties of undefined (reading 'page') 08:59:15.855 [Designer-Startup] INFO c.s.p.d.ProductionDesignerModuleHook - startup complete. 08:59:15.856 [Designer-Startup] INFO designer.main - Starting module: OPC-UA [+137035] 08:59:15.857 [Designer-Startup] INFO designer.main - Starting module: Enterprise Administration [+137036] 08:59:15.906 [Designer-Startup] INFO designer.main - Starting module: MQTT Engine [+137085] 08:59:15.906 [Designer-Startup] INFO designer.main - Starting module: MQTT Transmission [+137085] 08:59:15.907 [Designer-Startup] INFO designer.main - Starting module: OEE Downtime [+137086] 08:59:15.907 [Designer-Startup] INFO c.s.o.d.OEEDT2DesignerModuleHook - startup called... 08:59:15.984 [Designer-Startup] INFO c.s.o.d.OEEDT2DesignerModuleHook - startup complete. 08:59:15.984 [Designer-Startup] INFO designer.main - Starting module: Apex Charts Components [+137163] 08:59:15.984 [Designer-Startup] INFO Perspective Components - Registering Components in Designer! 08:59:16.209 [Designer-Startup] INFO designer.main - Initializing Scripting... [+137388] 08:59:16.211 [Designer-Startup] INFO c.s.p.d.ProductionDesignerModuleHook - Initializing Designer Production scripts. 08:59:16.366 [Designer-Startup] INFO designer.main - Initializing UI... [+137545] 08:59:16.374 [Designer-Startup] INFO c.i.i.d.querybrowser.QueryBrowser - No default datasource set for project. Set default in gateway and relaunch project.
I do have a full log available if that helps.
08:57:13.394 [Designer-Startup] INFO Perspective.Designer - Starting up Perspective module. Mode: Trial
08:59:06.485 [Designer-Startup] INFO designer.main - Starting module: Production [+127664]
08:59:06.751 [TreeLoader-1] WARN tags.manager.gwinterface - default tag provider is not set
08:59:07.120 [Designer-Startup] INFO c.s.p.l.MESModuleLicenseManager - MES Module license cache created with cache expiry: 1 minutes.
08:59:07.123 [Designer-Startup] INFO c.s.p.d.ProductionDesignerModuleHook - startup called...
08:59:10.036 [DesignerExecEngine-4] WARN c.s.p.d.ProductionDesignerModuleHook - Sending notification to components that designer is connected to Gateway.
08:59:11.253 [Browser Thread: 5e120dd4-2afb-46cf-ac42-264340bf1efa] INFO Perspective.SessionProps - Exception translating text Rows per page TypeError: Cannot read properties of undefined (reading 'page')
08:59:15.855 [Designer-Startup] INFO c.s.p.d.ProductionDesignerModuleHook - startup complete.
08:59:15.856 [Designer-Startup] INFO designer.main - Starting module: OPC-UA [+137035]
08:59:15.857 [Designer-Startup] INFO designer.main - Starting module: Enterprise Administration [+137036]
08:59:15.906 [Designer-Startup] INFO designer.main - Starting module: MQTT Engine [+137085]
08:59:15.906 [Designer-Startup] INFO designer.main - Starting module: MQTT Transmission [+137085]
08:59:15.907 [Designer-Startup] INFO designer.main - Starting module: OEE Downtime [+137086]
08:59:15.907 [Designer-Startup] INFO c.s.o.d.OEEDT2DesignerModuleHook - startup called...
08:59:15.984 [Designer-Startup] INFO c.s.o.d.OEEDT2DesignerModuleHook - startup complete.
08:59:15.984 [Designer-Startup] INFO designer.main - Starting module: Apex Charts Components [+137163]
08:59:15.984 [Designer-Startup] INFO Perspective Components - Registering Components in Designer!
08:59:16.209 [Designer-Startup] INFO designer.main - Initializing Scripting... [+137388]
08:59:16.211 [Designer-Startup] INFO c.s.p.d.ProductionDesignerModuleHook - Initializing Designer Production scripts.
08:59:16.366 [Designer-Startup] INFO designer.main - Initializing UI... [+137545]
08:59:16.374 [Designer-Startup] INFO c.i.i.d.querybrowser.QueryBrowser - No default datasource set for project. Set default in gateway and relaunch project.
This is easier to read.
Seems to have taken almost 2mins after the first line to get to the 2nd line
I don't have [Designer-Startup] logs, where can I access them?
I do have a full log and starting module perspective wait 5 minutes.
12:51:19.207 [Designer-Startup] INFO designer.main - Downloading... [+0]
12:51:23.638 [Designer-Startup] INFO designer.main - Cleanup... [+4431]
12:51:23.649 [Designer-Startup] INFO designer.main - Initializing UI... [+4442]
12:51:23.759 [Designer-Startup] INFO tags.manager.gwinterface - Tag poll rate changed to 250 ms
12:51:23.764 [DesignerExecEngine-1] INFO tags.subscriptions - Changing connected quality to 'Good'
12:51:27.393 [Designer-Startup] INFO designer.main - Starting module: Vision [+8186]
12:51:29.874 [Designer-Startup] INFO designer.main - Starting module: Perspective [+10667]
12:51:32.126 [Designer-Startup] INFO Perspective.Designer - Starting up Perspective module. Mode: Activated
12:56:54.021 [Designer-Startup] INFO designer.main - Starting module: SFC [+334814]
12:56:54.866 [Designer-Startup] INFO designer.main - Starting module: SQL Bridge [+335659]
12:56:55.204 [Designer-Startup] INFO designer.main - Starting module: MQTT Distributor [+335997]
12:56:55.204 [Designer-Startup] INFO designer.main - Starting module: Serial Support Client [+335997]
12:56:55.208 [Designer-Startup] INFO designer.main - Starting module: MQTT Engine [+336001]
12:56:55.208 [Designer-Startup] INFO designer.main - Starting module: OpcCom [+336001]
12:56:55.209 [Designer-Startup] INFO designer.main - Starting module: Reporting [+336002]
12:56:55.249 [Designer-Startup] INFO reporting.Designer - Starting up Reporting Module. Mode: Activated
12:56:55.635 [Designer-Startup] INFO designer.main - Starting module: Symbol Factory [+336428]
12:56:55.641 [Designer-Startup] INFO designer.main - Starting module: WebDev [+336434]
12:56:55.656 [Designer-Startup] INFO designer.main - Starting module: Alarm Notification [+336449]
12:56:55.762 [Designer-Startup] INFO designer.main - Starting module: OPC-UA [+336555]
12:56:55.762 [Designer-Startup] INFO designer.main - Starting module: Enterprise Administration [+336555]
12:56:55.770 [Designer-Startup] INFO designer.main - Starting module: Legacy DNP3 Driver [+336563]
12:56:55.771 [Designer-Startup] INFO designer.main - Starting module: Embr Charts [+336564]
12:56:55.771 [Designer-Startup] INFO embr-charts - Embr-Charts module started.
12:56:55.985 [Designer-Startup] INFO designer.main - Starting module: Apex Charts Components [+336778]
12:56:55.986 [Designer-Startup] INFO Perspective Components - Registering Components in Designer!
12:56:56.097 [Designer-Startup] INFO designer.main - Starting module: NivoCharts [+336890]
12:56:56.098 [Designer-Startup] INFO MultiChartsPanel - Registering Nivo Charts in Designer!
12:56:56.335 [Designer-Startup] INFO designer.main - Initializing Scripting... [+337128]
12:56:56.415 [Designer-Startup] INFO designer.main - Initializing UI... [+337208]
I'm having the same issue. It took almost 10 minutes for the designer to launch. Here's my console log:
13:14:25.588 [Designer-Startup] INFO designer.main -- Downloading... [+0]
13:14:25.644 [Designer-Startup] INFO designer.main -- Cleanup... [+56]
13:14:25.653 [Designer-Startup] INFO designer.main -- Initializing UI... [+65]
13:14:25.697 [Designer-Startup] INFO tags.manager.gwinterface -- Tag poll rate changed to 250 ms
13:14:25.697 [DesignerExecEngine-1] INFO tags.subscriptions -- Changing connected quality to 'Good'
13:14:30.667 [Designer-Startup] INFO designer.main -- Starting module: Vision [+5079]
13:14:33.298 [Designer-Startup] INFO designer.main -- Starting module: Perspective [+7710]
13:14:35.154 [Designer-Startup] INFO Perspective.Designer -- Starting up Perspective module. Mode: Trial
13:21:22.738 [Designer-Startup] INFO designer.main -- Starting module: SFC [+417150]
13:21:24.108 [Designer-Startup] INFO designer.main -- Starting module: SQL Bridge [+418520]
13:21:24.431 [Designer-Startup] INFO designer.main -- Starting module: Serial Support Client [+418843]
13:21:24.438 [Designer-Startup] INFO designer.main -- Starting module: Reporting [+418850]
13:21:24.521 [Designer-Startup] INFO reporting.Designer -- Starting up Reporting Module. Mode: Trial
13:21:24.797 [Designer-Startup] INFO designer.main -- Starting module: Symbol Factory [+419209]
13:21:24.800 [Designer-Startup] INFO designer.main -- Starting module: WebDev [+419212]
13:21:24.818 [Designer-Startup] INFO designer.main -- Starting module: Alarm Notification [+419230]
13:21:24.901 [Designer-Startup] INFO designer.main -- Starting module: OPC-UA [+419313]
13:21:24.901 [Designer-Startup] INFO designer.main -- Starting module: Enterprise Administration [+419313]
13:21:24.911 [Designer-Startup] INFO designer.main -- Starting module: Legacy DNP3 Driver [+419323]
13:21:24.911 [Designer-Startup] INFO designer.main -- Starting module: Web Browser [+419323]
13:21:32.553 [Designer-Startup] INFO designer.main -- Initializing Scripting... [+426965]
13:21:32.611 [Designer-Startup] INFO designer.main -- Initializing UI... [+427023]
Any advice?