I just installed 8.3 and the gateway tells me I have to restart the trial but requires login and admin password does not work.
The procedure to reset the system user source is the same (via gwcmd). If this was a completely fresh install, you should have gotten a commissioning stage where you choose a password - if you didn't, then this was likely restoring a backup (possibly from an old local install of Ignition?).
I had 8.1.28 installed previously and during installation I wasn't asked for anything and I didn't change anything at the prompts.
Then your login should be the same as it was for the 8.1 gateway; from the installer's point of view you asked it to upgrade from 8.1.28 to 8.3.0. There's nothing in the installer that will attempt to make a 'separate' install for the beta.
If you need to reset the system login, you can do so with the bundled command line utility:
I am very familiar with that, just didn't know I would have to use it when upgrading since all my users and passwords usually follow.
Okay, so it sounds like the problem here is that you did an upgrade and it didn't carry over your identity provider/user source settings. That's definitely a problem we want to address.
Do you happen to have a gateway backup from the 8.1.28 system before you did the upgrade?
1 Like
Yes if you want to give me a dropbox I will send it.
I did get the password reset and am now in. When do you think Inductive University will get updated with 8.3 changes to learn more from?
Inductive should already have my backup, it's from the Gold test I sent in around the end of 2023
New feature videos will launch alongside the 8.3.0 GA release.
As for the rest of the IU library, we'll be updating it over the next couple of quarters to account for the new gateway UI.
1 Like
Hi Chris,
I did some testing with your gateway backup and was not able to replicate the issue with the System Identity Provider not being carried through the upgrade.
Do you happen to have a gwbk from just before the upgrade that I might be able to test?
I just added one that was 6 months newer
to the dropbox Griffith sent me.
1 Like
This is the file I used when upgrading. Like I said, I did not select anything and just used all the defaults.
1 Like
I still have been unable to replicate the issue. If you or anyone else reading across this thread runs into the System Identity Provider not being retained after upgrading to 8.3 and has a gwbk that they can replicate with please reach out. From my testing it appears to be getting retained but we want to make sure that's true in all cases.
Thanks
1 Like