Hello. We are receiving this warning every second in the logs and was curious if there is a way to stop it. It doesn't seem to be affecting anything but makes it difficult to read incoming messages. We are running 8.1.12
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Based on the error it looks like the server is trying to send updates to a client that is no longer connected. Restarting the gateway fixes the issue but that’s not an option the customer right now. More of an annoyance than a functional problem but it does make watching the logs difficult without filtering.
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Until a more permanent fix is available, you can always just turn off that logger.
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Experiencing the same issue!
I did turn off the ‘sync’ (perspective.ClientSession.Sync) logger as suggested by pturmel which is helpful but I don’t want to restart the gateway at this time.
Just wanted to share, because this seems like a bug that should be looked into. Maybe after awhile the gateway should recognize the client isn’t available.
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Same issue, Ignition 8.1.17, July 2022.
Is there a known way to clear this issue without restarting the gateway?
Managed to block the log spam by setting the “perspective.ClientSession.Sync” logger to “OFF”.
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To add my voice to the chorus, same issue, Ignition 8.1.14, October 2022. Same temporary fix as above. Any news on a more permanent solution, and one that ideally doesn't involve restarting the gateway?
I tried this one. But this type of "sync" log is continuously logged in gateway. FYI, I attached the logs snap
Any resolution to this?
I am running 8.1.22 and just saw this for the first time after having upgraded to 8.1.22 about a month ago.
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Same issue, would be great if Inductive Automation could give a resolution for this one! Using 8.1.20
I did notice that hovering over the magnifying lens shows this message which points to an issue with a particular Perspective screen. Each line is about a different screen though!! No idea what that "@C$0:65" in the end means!?!?
Thanks for this idea. Where would one go to try turning logger off?
Use the gear icon on the gateway's logs page.
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once we change log level / turn off does that require a gateway service reset?
No. Actually, restarting the gateway loses that change.
thats odd, when i turn the log level to error or off it wont stop logging the warnings.
For that specific logger? Each logger has its own level.
Huh. Might be a bug. You should open a support ticket.
Whoops! What @avaughn says below.