Troubleshooting - "Gateway Startup Issue" on 8.1.28

Windows 10

Okay, the file should be in C:\users\{username}\.ignition

I found it should i move it to program file or what?

Can you just upload a copy of it here?

Ya

.ignition.rar (73.2 KB)

I upload it as rar it is ok ?

I’m trying to look at it on my phone so I’m not able to open the .rar

designer-launcher.json (1.4 KB)
designerlauncher.log (770.0 KB)
vision-client-launcher.json (597 Bytes)
visionclientlauncher.log (1.9 KB)

uninstall.log (215.5 KB)
install.log (202.5 KB)
IgnitionInstaller_uninstall_debug.log (24.5 KB)
IgnitionInstaller_debug.log (31.0 KB)

I resend them

I wish you will know the proplem i am waiting for you thanks for you help

ERROR [GatewayCommUtil               ] [2023/06/09 02:04:38]: SSL Certificate for gateway https://localhost:8088 was not found in keystore. Import the certificate to allow communication

I see this error from a couple hours ago. Do you have force secure redirect enabled? If so, can you try with port 8043?

Also, could you upload a copy of the wrapper.log and gateway.xml files from the gateway install directory?

I will upload now

I don't force secure
8043 doesn't work too

wrapper.log (191.8 KB)

gateway.xml (1.3 KB)

Changing the port doesn’t solve my problem i wish you will find the solution

E [IgnitionServer                ] [??:??:??]: Error creating certificate for DESKTOP-B35KRGE:8060... 
INFO   | jvm 1    | 2023/06/10 03:49:54 | java.lang.IllegalArgumentException: invalid date string: Unparseable date: "bc`fa```diedGMT+00:00"

Looks like the certificate fails to get created due to an invalid date. I also noticed that all the times in the logs show up as question marks. What region and language are you using?

1 Like

The language is english
Region yemen