Failed to create new project

I'm getting an error when trying to create a new project in Ignition:

Failed to create new Project
ExecutionException: java.io.IOException: HTTP response code: 403
	caused by IOException: HTTP response code: 403

Ignition v8.1.35 (b2023120517)
Java: Azul Systems, Inc. 17.0.8

From where are you trying to create a project? Designer? Gateway?

Can you upload the gateway logs?

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I was able to create a new project on the gateway, but not the designer. I wasn't able to upload the logs due to size. Filtering the logs doesn't seem to decrease the download size.

same here this morning,... I can with the gateway webpage but not the designer.

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I'm getting the same error if I select a project template. It seems that the problem is related to project template.

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I'm having this problem too

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I tried upgrading the gateway and designer to the latest version. Also tried deleting the user.ignition file. Didn't fix anything.

Is this only when trying to use one of the template projects? Can you reach this URL?
https://api.inductiveautomation.com/v2/ignition/projects
And separately, can you download (in a web browser) the linked template projects? Might be something in your environment blocking those requests.

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It's not only when I try to use a template. Even when not using template I get the error. I can't seem to reach the link.

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I don't get an error with a blank template, but I get an error when I select any template. I found a solution by downloading the templates from the website (https://api.inductiveautomation.com/v2/ignition/projects).

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Can't seem to reach the link

In case of emergency I suggest save older project with the new project name, delete everithing no needed on it and start over.

Have you tried Not selecting a project template form the begining?

In this link (https://api.inductiveautomation.com/v2/ignition/projects) there are all the download links for all the project templates

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I'd recommend both of you (and anyone else experiencing this) getting in touch with our support department officially.

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I am using a maker version, is it also no problem to contact support department and how to?
Btw, when access the link api.inductiveautomation.com/v2/ignition/projects it only returns a json template what should we do with it?

There are url's in the json. If you copy them in a new tab in the browser you can download the project templates ( 1 url / 1 project template).

having this problem as well, not able to create project from designer... im using v8.1.42

How does one download the project templates using this link? And, if all I get is the JSON, how would I put that to use in a new, or existing project?

It's a JSON file that describes each project template.
Each template has an associated URL attribute.
Take that URL attribute, put it in your web browser, and see if you can download the result: